Estimated reading time: 0 minutes, 31 seconds

Wells Fargo Developing ‘Fargo,’ a New Virtual Assistant

Wells Fargo is developing ‘Fargo,’ a new virtual assistant aimed at transitioning retail banking customers into digital users. It is expected to be released in 2022. So reports CNBC.

wells fargoThe firm has 27 million active mobile users, which is less than competitors such as Bank of American and JPMorgan.

Fargo will help pay bills, send money and offer transaction details and budgeting advice.

Michelle Moore, head of the bank’s consumer digital efforts, said clients were “telling us that our app was not easy to use, it’s not intuitive, there were too many dead ends and clients were getting stuck.”

Read the full article from CNBC.

Read 109 times
Rate this item
(0 votes)

Visit other PMG Sites:

click me
PMG360 is committed to protecting the privacy of the personal data we collect from our subscribers/agents/customers/exhibitors and sponsors. On May 25th, the European's GDPR policy will be enforced. Nothing is changing about your current settings or how your information is processed, however, we have made a few changes. We have updated our Privacy Policy and Cookie Policy to make it easier for you to understand what information we collect, how and why we collect it.