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2 Things FAs Hate to Hear from Clients and 3 Things They Like

Northwestern Mutual FA Jacki Purcell says there are three things FAs love to hear and two things they hate. So reports Yahoo! Finance.

bitcoin 2007769 1280They like to hear:

  1. “Roth, Bitcoin, Mutual Funds”—by being specific, Purcell says clients demonstrate they want to take an active role in planning for their financial future.
  2. “My spouse and I would like to meet with you”—when clients mention their partner at the outset, that’s a very good thing as it helps unify couples.
  3. “I’m nervous about [fill in the blank]”—this honesty about fears shows healthy communication.

Two things Purcell says FAs hate to hear:

  1. “Let’s wait until X milestone to save”—good intentions aren’t enough. “Great financial planning requires implementation,” she says
  2. I heard from my parents/grandparents/coworker that I should do X with my money”—every person’s financial plan should be unique to them.

Read the full article from Yahoo! Finance.

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